U.S. Privacy Notice

Last Updated: September 7, 2026

This U.S. Privacy Notice explains how Özel Renewa Suadiye Polikliniği (“Renewa”, “the Clinic”, “we”, “us” or “our”) collects, uses and protects personal information relating to visitors and prospective patients located in the United States.

Renewa is a healthcare provider located in Istanbul, Türkiye. Our website enables individuals, including international visitors, to learn about our services and contact the Clinic regarding potential treatment in Türkiye.

1. Information We May Collect

Depending on how you interact with us, we may collect:

• Name and contact information;
• Email address and telephone number;
• Country or location;
• Appointment and consultation requests;
• Treatment or procedure interests;
• Messages and information you voluntarily provide;
• Health or medical information you choose to provide when seeking a consultation or healthcare service;
• Photographs or documents voluntarily submitted through available communication channels;
• IP address, browser, device and security information;
• Cookie and website usage information where applicable.

Please do not provide medical information through a general-purpose contact form unless it is relevant and requested for your enquiry.

2. How We Use Personal Information

We may use personal information to:

• Respond to questions and enquiries;
• Process consultation and appointment requests;
• Communicate with prospective and existing patients;
• Assess requests for treatments or healthcare services;
• Arrange and provide healthcare services;
• Maintain appropriate records;
• Operate, maintain and secure our website;
• Detect fraud, misuse and security incidents;
• Comply with applicable laws and lawful governmental requests;
• Establish, exercise or defend legal claims;
• Send marketing communications where legally permitted and subject to applicable consent requirements.

3. Health Information

Information you voluntarily provide about your health, medical history, treatment interests or medical condition may constitute sensitive personal information.

We use such information only as reasonably necessary for the purposes for which it was provided and in accordance with laws applicable to our operations.

Renewa is a healthcare provider located in Türkiye. The availability of this website to users in the United States does not, by itself, mean that Renewa is a “covered entity” or “business associate” subject to the U.S. Health Insurance Portability and Accountability Act (“HIPAA”).

Nothing in this Privacy Notice should be interpreted as representing that HIPAA applies to Renewa where it does not otherwise apply as a matter of law.

4. How We May Disclose Information

We may disclose personal information where reasonably necessary to:

• Clinic personnel and healthcare professionals involved in responding to or providing services;
• Hosting, website and IT service providers;
• Communications and email providers;
• Appointment or patient-management providers;
• Cybersecurity and technical service providers;
• Professional advisers;
• Government, judicial, regulatory or law-enforcement authorities where required by applicable law.

We do not disclose health information for unrelated advertising purposes unless such processing is permitted by applicable law and any required authorisation or consent has been obtained.

5. International Processing

Renewa is located in Istanbul, Türkiye.

If you contact us from the United States, information you provide will generally be transmitted to and processed in Türkiye and may also be processed in other countries by service providers supporting our operations.

Privacy and data protection laws in these jurisdictions may differ from those applicable in your U.S. state.

6. Cookies and Online Technologies

Our website may use cookies and similar technologies for functionality, security and, where implemented, analytics.

If advertising, analytics or other optional tracking technologies are used, additional information will be provided in our Cookie Policy and through any privacy choices required under applicable law.

7. U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights concerning their personal information under applicable state privacy laws.

Depending on the law applicable to you and to Renewa’s activities, these rights may include rights to request access to, correction of or deletion of personal information, obtain a copy of certain information, or opt out of certain uses or disclosures of personal information.

Some U.S. states also provide specific protections concerning consumer health data.

The availability of a particular right depends on the scope, applicability, exemptions and thresholds of the relevant law.

Requests concerning personal information may be submitted using the contact information below. We may need to verify your identity before completing certain requests.

8. Sale and Sharing of Personal Information

Renewa does not sell personal information for monetary consideration.

If the website’s future use of advertising, analytics or tracking technologies constitutes “sale,” “sharing,” “targeted advertising” or a similar regulated activity under an applicable U.S. state law, the relevant disclosures and opt-out mechanisms will be provided as required.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and to comply with applicable healthcare, legal, regulatory and recordkeeping requirements.

Retention periods may differ depending on whether information relates to a general website enquiry, consultation, patient relationship, legal obligation or technical/security record.

10. Security

We use reasonable administrative, organisational and technical safeguards designed to protect personal information.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

11. Children’s Privacy

Our website is not intended for children to independently submit personal or medical information.

Where healthcare services concerning a minor are requested, we may require a parent, legal guardian or other authorised individual to participate in the process.

12. Your Choices

You may contact us to request information about personal information we hold about you or to request correction or deletion where applicable.

You may also withdraw consent to marketing communications at any time using the method provided in the relevant communication or by contacting us.

13. Contact Us

For privacy-related questions or requests:

Özel Renewa Suadiye Polikliniği
Suadiye, Emin Ali Paşa Cd. No:43
34740 Kadıköy/İstanbul, Türkiye
Email: info@drkayiran.com
Telephone: +90 549 242 40 40

14. Changes to This Notice

We may update this U.S. Privacy Notice to reflect changes to our services, technology or applicable legal requirements. The current version will be published on this page with its latest revision date.